Now that the tour is over, we need another Morrissey-related drama, right? So I decided to go ahead and bitch incessantly about how TicketBananas™ forced us to buy Swords CDs during the pre-sale, but they weren't mailing actual CDs, they were just giving us codes to download the album.
When I was ready to buy the tickets they had the option of either a "Swords Standard CD" or "Swords Deluxe CD". So I thought I could get these CDs and trade them later or give them to friends or whatever.
So it turns out I got the codes to download the album 4 times. And that cost me $48.
I called TicketBananas™ to complain and was obviously transferred a gazillion of times back and forth and they would claim that it was the promoter's fault or that what they did was right because you could "download the CD".
I argued that you cannot "download a CD". That would be like saying you can "download a car". A CD stands for Compact Disc, which is a physical thing.
Therefore, you can download a file, not a CD.
They argued back, saying that the music was there anyway. And then I asked if they would be happy if they ordered a BluRay disc on Amazon and after a few days get a VHS in the mail. The movie is there, isn't it?
So they finally agreed and said they would contact the promoter to see if they would be allowed to issue a refund, but it's unlikely that they would get the permission, which in that case, they would not refund anything.
I called my bank, filed a complaint and got my money back.
So if you also think this was a scam, you should call, complain and get your money back, regardless of the amount you spent.
If you call TicketBananas™, they will jerk you around, so you might just skip that and call your bank or credit card company.
When I was ready to buy the tickets they had the option of either a "Swords Standard CD" or "Swords Deluxe CD". So I thought I could get these CDs and trade them later or give them to friends or whatever.
So it turns out I got the codes to download the album 4 times. And that cost me $48.
I called TicketBananas™ to complain and was obviously transferred a gazillion of times back and forth and they would claim that it was the promoter's fault or that what they did was right because you could "download the CD".
I argued that you cannot "download a CD". That would be like saying you can "download a car". A CD stands for Compact Disc, which is a physical thing.
Therefore, you can download a file, not a CD.
They argued back, saying that the music was there anyway. And then I asked if they would be happy if they ordered a BluRay disc on Amazon and after a few days get a VHS in the mail. The movie is there, isn't it?
So they finally agreed and said they would contact the promoter to see if they would be allowed to issue a refund, but it's unlikely that they would get the permission, which in that case, they would not refund anything.
I called my bank, filed a complaint and got my money back.
So if you also think this was a scam, you should call, complain and get your money back, regardless of the amount you spent.
If you call TicketBananas™, they will jerk you around, so you might just skip that and call your bank or credit card company.