I bought my Troxy ticket of ebay and as soon as I heard about the cancellation I emailed the seller asking him to keep me updated on any emails he receives. He has responded and says he will keep me informed, I suggest that any one worried does the same most sellers are legit and will do their best to help.......
I had to sell some tickets on ebay for less than face value so it suits me if my buyers want to return them for a refund, cos then I can get a complete refund from the ticket agency! Sadly no luck so far though I've offered!
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